iPORTAL
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"A collection agency |
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WE COULDN'T AGREE MORE. That's why our staff includes extremely competent IT professionals whose top priority is responding to your needs. We have the ability to quickly create custom applications to meet your unique requirements, and we can interact with many clients' systems using remote software that makes information sharing easy and instantaneous. State-of-the-art technology is integral to everything we do, from recording patient calls and documenting our progress, to interacting electronically with providers and third parties, to making information instantly available to you. |
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Building revenue, Preserving relationships.
Gain secure access to robust account information - when and where
you need it - with iPortal.
The Client Services iPortal is an online interface
that gives you secure, real-time access to
account information, performance reports, and
information transfer. Backed by the
industry-leading Oracle database, iPortal gives
you the power to manage both your accounts
and our performance.
With iPortal, you can:
• Create new account batches.
• Upload new account or payment files for
retrieval and entry into our system.
• View activity on specific accounts including
payment history, account status, monthly
remittance statements, and much more.
• Report payments to your clients' accounts.
• Generate real-time analysis reports including
24-month recovery performance comparisons,
account status/activity list, and closed/
returned reports.
• Download payment information, closed/
returned data, and demographic updates in
either hardcopy or electronic file formats.
• Gain client-only access to industry leading
resources and news articles.
iPortal is secure and compliant with
industry regulations.
General Audit has an obligation under the Health
Insurance Portability and Accountability Act
(HIPAA), Fair Debt Collection Practices Act
(FDCPA), Fair Credit Reporting Act (FCRA),
and the Fair and Accurate Credit Transactions
(FACT) Act to ensure that all systems operate in
a safe, secure manner.
iPortal is a completely secure
environment. A variety of physical and
technical safeguards, as well as our
policies and procedures, ensure that all
information entrusted to us is
protected.
Client Services iPortal
Bridging the gap between us and you.Find out how
