FREQUENTLY ASKED QUESTIONS
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"I'm not sure whether |
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YOU'RE NOT ALONE. In the collections world, there is no set benchmark for performance success. So a lot of hospitals and practices make decisions about collection agencies based on misrepresented data or on agency fees alone. We believe that the best way to understand the value of collections is to consider your net back - the amount of revenue received less the amount you pay for services. Our fees are based on the amount of resources we dedicate to liquidating accounts, including the right people, processes, and technology. By charging fees that enable us to have all the right tools in place, we can effectively increase our recovery rates. As a result, your net back goes up. And so does your ROI. |
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Building revenue, Preserving relationships.
Whatever your accounts receivable problem - we have the cure.
Building revenue. Preserving relationships.
That's the best answer to any debt collection
problem. And it's what we do at General Audit.
Like any good doctor, we've extensively
diagnosed the causes of the problems our
clients experience most. And we've created
solutions that are much more than bandages,
but real, proven cures.
Roll-over any of the problems on the left to
see how.
• Do you get too many complaints from
your patients about their collection
experience?
• Are your recoveries as high as they
can be?
• Is your return-on-investment too low?
• Are you able to access the necessary
information to control your accounts
safely?
• Do your service experiences with
other agencies include slow response
times, interference with your needs,
or difficulty of use?
• Not enough staff? Are account
receivables too high? Is cash flow
too slow?
• Do you have some other vexing
temporary or chronic problem?
